What is it?
All our community members have access to a new area within their dashboard that contains a range of current offers. The current offers range from percentage off your order to free gift with purchase.
How do I access my member offers?
You must be logged in to your account to access the available offers. Visit our website, click on the fairy door in the bottom left of your screen and feed the dragon to enter. Not a member? You can sign up at any time! Simply request membership from the dragon and follow the witch through the forest to create your account.
How do I activate my offers?
No more searching for codes or copy/pasting! Simply click on the offer you would like to redeem. It will automatically be applied to your order. You MUST be logged in and meet the conditions of the offer for it to apply.
Each offer will clearly state the terms under which it will be valid. Some may require a minimum spend, others may apply to specific products. We may also include offers that require no minimum conditions. Each offer has a strict expiry date and usage limitation.
We will regularly add new offers and remove expired ones. Offers will have a range of applications such as ordering and events. We recommend checking regularly for the latest deal – in fact, your dashboard has a Super Offer sitting in it right now!
But what about the other rewards program?
We launched a program early in 2019 that allowed members to earn “points” and redeem them on purchase. While the model was great, we found that our members were not using the program. We made the decision to replace it with this new approach. Now, you just log in, click and save – that’s it!