Shipping Information

OUR PROMISE  Fairy Gardening Australia is committed to providing exceptional customer service before, during and after your purchase. Every order is carefully packed to ensure a safe journey from our hands to yours.

FLAT SHIPPING RATES* apply unless otherwise indicated. 

AUSTRALIA POST is our carrier.  We will provide you with a tracking number to follow your parcel’s journey on the day of dispatch.

LOCAL PICKUP from our Cobblebank store no longer available. All orders must be shipped to their destination.

MethodDelivery estimate*Australia-wide flat rate*
Standard Parcel3-6 Business Days$12.95
Express Parcel (temporarily unavailable)1-2 Business Days$21.95

Australia Post are currently experiencing high demand due to COVID-19. Tracking updates in their system may be slower and delivery timeframes may be extended. We have temporarily suspended the EXPRESS shipping option from checkout and will reinstate this service when delays ease.
Thanks for understanding!

  • We can tell you exactly when your order will be dispatched, but are unable to provide any guarantee of delivery date. The task of parcel delivery is handed to Australia Post and they are accountable for any delays in their service.
  • Please ensure that the phone, shipping and email address you provide are accurate. An additional shipping charge is payable for redirection of parcels returned to us due to inaccurate shipping details. A correct email address is necessary to provide you with tracking updates.
  • We take not responsibility for parcels stolen from the delivery address
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What is a fairy garden?

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