Shipping Information

OUR PROMISE  Fairy Gardening Australia is committed to providing exceptional customer service before, during and after your purchase. All orders are dispatched from our Melton South Warehouse. Every order is carefully packed to ensure a safe journey from our hands to yours.

SHIPPING RATES* apply and are listed below. Free standard shipping offer will automatically appear upon checkout if your cart total exceeds $300. 

HANDLING TIME  We aim to get your order on its way within 24 hours, however this can vary. Orders placed before midday often go out same day during non-peak season. Orders may dispatch up to 48 hours if we are particularly busy. Express orders are prioritized. If your order is a fairy gardening emergency and quick dispatch is critical, please contact us for an accurate dispatch timeframe. 

AUSTRALIA POST is our chosen carrier and collection occurs around 2pm Tuesday – Friday. We will provide you with a tracking number to follow your parcel’s epic journey though their dark and mysterious realm.

*Flat rate and free shipping offer valid for retail orders only.

MethodDelivery estimate*Australia-wide flat rate*
Standard Parcel3-6 Business Days$10.95
Express Parcel1-2 Business Days$17.95

LOCAL PICKUP option available – NO CHARGE

You need to know...

  • Once your order has shipped, you will receive an email from Australia Post containing your tracking number. Additionally, they will provide you with a notice on the day your order is due to be delivered.
  • All orders require signature upon delivery. Customers may request Authority to Leave when order is placed, at their own risk. Please consider the value and safety of your parcel over convenience before making this request. We take no responsibility for stolen parcels.
  • Australia Post is best placed to assist you with information about your parcels whereabouts once it leaves our hands. Call 13 76 78 and quote your tracking number.
  • We can tell you exactly when your order will be dispatched, but are unable to provide any guarantee of delivery date. The task of parcel delivery is handed to Australia Post and they are accountable for any delays in their service.
  • Please ensure that the phone, shipping and email address you provide are accurate. An additional shipping charge is payable for redirection of parcels returned to us due to inaccurate shipping details. A correct email address is necessary to provide you with tracking updates.

Keep track of your parcel...

My Dashboard

Profile - Home

Settings

Privacy & notifications

My Orders

History & downloadable invoices

Tracking

Order status & dispatch

Send Gifts

Make someone feel special

Received Gifts

View your gifts

Send Invitations

Invite your family & friends

Magic Bean Log

Rewards history

Gallery

Share the adventure!

Uploader

Upload video & images

View Uploads

Manage your contributions

Photo Tips

Helpful hints

Shipping Information

Learn more

Feedback

Tell us about your experience

Verification Request

Become an ambassador

Policies

Privacy, terms & copyright



Photo Tips & Policy

Additional information

Gallery Uploader

Additional information

View Gallery

Additional information

My Uploads

Additional information



Text Header

Additional information



Invitations

Invite your friends & family to join us

Send Gifts

Make someone feel special today

Received Compliments

View your gifts

Magic Bean Values

Actions & rewards list

Magic Bean Log

My kindness reward history

Visit the Bean Exchange

Exchange your rewards for gift vouchers



info@fairygardeningaustralia.com.au

Warehouse 1, 222 Ferris Rd Cobblebank VIC 3338

Premium Google Maps

Frequently Asked Questions

Account information

Priority Member Support

Customer care desk

Verification Request

Become a 

Feedback

Tell us about your experience

Policies

Terms, Privacy, Copyright & Community

Welcome back {first_name}
Member Number: {user_id}

Privacy control & notifications

View orders & download invoices

Dispatch Updates

Fairy Gardening Australia

Warehouse 1, 222 Ferris Rd

Cobblebank VIC 3338

Ph: (03) 9052 4447

What is a fairy garden?



Useful tips and ideas



Keep your ornaments looking lovely



Care guide and information



Learn about our product range



Coming soon!

Fairy Gardening Australia

Warehouse 1, 222 Ferris Rd

Cobblebank VIC 3338

Ph: (03) 9052 4447



Trade Account Login



Trade accounts approved prior to 20th July 2019 have been migrated and require a password reset to activate and access.

What is a fairy garden?



Useful tips and ideas



Keep your ornaments looking lovely



Care guide and information



Learn about our product range



Coming soon!

Item added to your cart

You have 0 items in your cart

Spend $300 to enjoy free shipping!

Add another $300.00 to get offer